Most of us have experienced the challenges of working alongside (or being managed by someone) who has an extremely difficult personality. The amount of time and energy it takes to turn these people around is huge - as are the costs to individuals and the organisation if things don’t change.
LEAD’s Aly McNicol will lead this interactive online session to help you identify toxic behaviours at work and better manage difficult personalities to reduce the negative impact they have.
You will walk away with a five-step tool for difficult conversations that will enable you to step up early and confront difficult behaviours as soon as they become a problem plus strategies to protect yourself along the way.
The workshop covers:
Recognising toxicity in the workplace – what the research says
Toxic behaviours at work and what to do about them
The importance of psychological safety in teams and organisations
Civility, respect and regard – the 3 non-negotiables
Strategies for dealing with difficult behaviours on an individual, team and organisational level
Takeaway Tool for Leaders: 5 step tool for difficult conversations
Dealing with difficult situations – words, phrases and strategies to manage in the moment.
This workshop is being run in association with the NZ Coaching and Mentoring Centre and is organised through our friends at Grow Event Partners.
Book here: https://toxic-nov.lilregie.com/booking/attendees/new
Cost: $145 waged, $115 unwaged (incl. GST)
When: 1:00pm-3:30pm, Thursday 12 November
Where: Online workshop